Articles on: Getting Started

How to Enable Abandoned Cart SMS to Keep the Sales Growth Intact?

At present, making a quick purchase decision isn’t easy for customers because too many product choices and brands are available on the internet. Therefore, it is imperative to go the extra mile to prevent cart abandonment and ensure long-term customer relationships.

By connecting your Shopify store with Automizely SMS, you can reach the inbox of customers/prospects at the right time. It results in faster buying decisions and also sends a message that your brand values each customer. This will certainly increase the brand equity and result in business expansion.

Abandoned checkout recovery is available only for Shopify users. In addition, abandoned items won't be saved as long as they stay in the customer's cart.

➡️ Steps to enable abandoned cart SMSes:

Make sure you’ve completed the process of getting TCPA/GDPR consent if you want to keep legal issues at bay. In case you don’t know how to do it, this help article will guide you better :)
First of all, click on the ‘Enabled’ button

The 'Text message' field already has non-editable content only to ensure a high SMS delivery rate and prevent the potential breaches of laws set by the US government

Now define the value of the given triggers: ‘Minimum cart value’ and ‘Delay time’

Although both the triggers are self-explanatory, yet we would like to give a small brief to nip potential confusion in the bud. When a buyer adds products greater than or equal to your defined cart value but doesn’t proceed to checkout, he/she will receive a message as per the time mentioned in the ‘Delay time’ field.
Click on ‘Save’ to finish the process

➡️ Is there anything else I should know about?

Yes, keep the following details in mind while using Automizely SMS.

SMSes will be sent to customers located in US, Canada, Australia, UK, or India

Maximum 100 SMSes are allowed for time being. Once you are out of your message quota, your SMS marketing campaign will be on halt. But you can request our support team for more messages if needed 🤟

Customers won't receive messages if they haven't subscribed or given consent for receiving text messages

Abandoned checkout notification will not be sent in case of paid or archived orders

SMS notifications won't be triggered for those abandoned checkout events that had happened before installing the app

In case you are facing problem while setting up abandoned cart SMSes or want to know more about Automizely SMS, chat with our support team now

Updated on: 28/10/2021

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